For independent stores and small chains

Thousands of customers daily. Review replies without a marketing team.

AI replies in your store's voice, scaled to any volume. Complaints about stock, cashiers or prices trigger alerts.

14-day trial. Card required, NOT charged. Setup in 5 minutes. Cancel anytime at no cost.

5/5
Positive, auto-sent

Neighborhood store with fresh products and fair prices. Cashiers are kind, always smiling. We like that they have local products, not just big brands.

Mariana D.

Response generated by Vokso

Thank you, Mariana! We focus on local products intentionally, we support small producers from the area and we're glad you notice. See you next time.

The team, Aprozar Centru

Thousands of customers daily. Review replies without a marketing team.

For independent stores and small chains

The daily reality you already know

Vokso is built around the situations you actually live through.

1

Review volume is too high for one person

A store with 500 customers daily gets 30+ reviews monthly. Nobody has time to write each one and you can't ignore them.

2

Out-of-stock complaints pile up

Comments like "you didn't have the milk I always buy" and identical "we'll check" replies show you're not reading.

3

Big chains have corporate marketing. You don't.

You compete with Mega, Auchan, Profi who have entire departments for online reputation. You need to reply just as professionally, without their budget.

How the replies sound

Two real examples, in your business voice

The positive one goes out on its own after 2 hours (or whatever delay you set). The negative one waits for your approval.

5/5
Positive, auto-sent

Neighborhood store with fresh products and fair prices. Cashiers are kind, always smiling. We like that they have local products, not just big brands.

Mariana D.

Response generated by Vokso

Thank you, Mariana! We focus on local products intentionally, we support small producers from the area and we're glad you notice. See you next time.

The team, Aprozar Centru

2/5
Negative, awaiting approval

Second day in a row I find empty shelves for milk and eggs. At this price, I'll go to Lidl.

Cristian P.

Response generated by Vokso

We're sorry, Cristian. Two consecutive days with empty shelves for basic products isn't acceptable, we'll talk to logistics to identify the problem. Thank you for flagging it and we hope you find everything you need on your next visit.

Mihai, Aprozar Centru Manager

Email alert sent, awaiting your approval

What you get with Vokso

Scales to high volume

AI handles 5, 50 or 500 reviews per month without issues. A single Brand Voice setup means consistent replies across all of them.

Identifies trends in complaints

If "milk shelf empty" appears in 4 reviews within a week, it shows in the Audit log. You can act on the cause.

Multiple locations, consistent voice

For small chains with 3 or 10 locations, each one replies in the same voice. Or different, if you have a premium store and a neighborhood one.

Frequently asked questions

Specific to your business.

14-day trial. Setup in 5 minutes, no card.

Connect Google Business Profile once. Vokso handles the rest.

Get started

14-day trial. Card required, NOT charged during trial. Cancel anytime at no cost.