Reply to reviews with hands on the engine, not the phone
AI writes technical and human replies in your shop's voice. Negatives about parts or costs trigger alerts.
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Took the car for an electrical issue two other mechanics couldn't find. They identified it here in 30 minutes and fixed it by evening. Recommended.
Bogdan L.
Thank you, Bogdan! Electrical faults are among the toughest to identify, we appreciate you giving it another try. See you for service when needed, your customer details are in our system.
Ionuț, AutoTehnic Service
For independent auto service shops
The daily reality you already know
Vokso is built around the situations you actually live through.
Mechanic, manager and social media manager
You don't have time to reply to reviews with hands in oil. You check Google Monday at 11 PM and there are already 4 old reviews.
Accusations about used parts spread fast
Complaints about old parts or expensive labor, handled badly, end up on auto forums and Facebook groups.
Customers with negative reviews are agitated
The car is expensive, they don't have it available, they don't feel understood. Defensive replies amplify the problem.
Two real examples, in your business voice
The positive one goes out on its own after 2 hours (or whatever delay you set). The negative one waits for your approval.
Took the car for an electrical issue two other mechanics couldn't find. They identified it here in 30 minutes and fixed it by evening. Recommended.
Bogdan L.
Thank you, Bogdan! Electrical faults are among the toughest to identify, we appreciate you giving it another try. See you for service when needed, your customer details are in our system.
Ionuț, AutoTehnic Service
Left the car for front brake pad replacement. Got it back with a brake error and 800 RON labor. My pads cost 150.
Andrei T.
We're sorry, Andrei. 800 RON labor for pad replacement isn't our standard, it likely included diagnosing the brake error that appeared after replacement. Call me at 0700 XXX XXX so we can review the work order together and clarify each line item.
Ionuț, AutoTehnic Service
What you get with Vokso
Technical, but human
You set the correct technical words (service, MOT, labor) and what to avoid (overly dry jargon, defensiveness). AI replies by explaining, not justifying.
Cost and parts accusations need attention
Mentions of "inflated" prices, "used" parts or work "done badly" are flagged as critical. You see the review and approve the reply.
Recognizes the type of work
A review about an oil change reads differently than one about electrical or body work. Replies reflect the specific work mentioned.
Frequently asked questions
Specific to your business.
Vokso works for other industries too
Not your field? See how it adapts to each one.
Connect Google. First AI reply in 10 minutes.
Connect Google Business Profile once. Vokso handles the rest.
Get started14-day trial. Card required, NOT charged during trial. Cancel anytime at no cost.