Every review answered.
On your terms.
AI drafts a reply in your voice with a configurable delay before it goes out. Negative reviews trigger an alert and need your manual approval.
No credit card · Setup in 5 minutes · Cancel anytime
“Best place I've been in months. Friendly staff, great atmosphere. Will definitely come back.”
Thank you so much! We're glad you enjoyed your time with us. Looking forward to seeing you again soon.
How it works
From review to reply
01 · Review arrives
No review goes unnoticed
Vokso checks automatically every hour. As soon as a new review appears, we import and process it for all your locations at once.
02 · AI classifies
Sentiment detected in seconds
AI analyzes text and rating. Confidence score, key keywords and automatic flagging for sensitive topics in your industry.
“Impeccable service, I highly recommend it!”
03 · Reply generated
Written in your voice, not a robot's
AI injects your Industry Profile and Brand Voice. Specific terminology, configured tone, personalized signature.
Generating personalized reply...
04 · Sent or approved
You control what goes out
Positives go on their own after your configured delay. Negatives are held for you with an email alert and a draft ready to edit.
Positive review · Auto-sent
Teodora M. · 5 ★
Write a review. Get the AI reply.
Try it right now. One free generation, no signup required.
Quick examples:
Everything you need
Everything you need so no review goes unanswered
Unified inbox
All locations, all reviews in one place. Filter by sentiment, location or status.
Industry context
Set up once what you do and who you serve. From there, every reply sounds like you wrote it, not like a template copy-pasted from the internet.
Brand Voice per location
Formal, warm or luxury tone — each location speaks differently. Forbidden words, signature, style.
Alerts for negatives
Get notified the moment a negative review appears. Reply before it escalates.
Auto-send with delay
Positive reviews go out on their own after a configurable number of hours. High reply rate directly improves your visibility in Google local search.
Multi-location
Manage 1 or 50 locations from the same dashboard. Perfect for chains and agencies.
Analytics
Track reply rate, rating evolution and review volume per location. Know exactly where you stand.
AI Insights
Discover what customers love and which problems repeat, without reading hundreds of reviews. Business decisions from real feedback.
Reply faster.
Rank higher on Google.
Google confirms that review reply rate directly impacts visibility in local search. The more consistently and quickly you reply, the higher your business shows up in Google Maps and "near me" results.
Vokso brings your reply rate close to 100%, without depending on someone being at the desk when a new review arrives.
Higher local visibility
Businesses with high reply rates appear more often in the Local Pack, the top 3 results shown on Google Maps.
Activity signal for the algorithm
Google reads quick replies as a sign the business is active and engaged. That matters for GEO ranking.
Better average rating over time
Unhappy customers who get a professional reply often come back and update their review. It's not a myth, it happens.
CRAFT Restaurant, Craiova
Habitat Bistro, Craiova
Studio30 Bronze, Craiova
ROI Calculator
What's your time worth each month?
Calculate how much time and money you save if Vokso handles replies for you.
About your business
Assumes an hourly cost of €7 and ~88% time savings vs. writing manually. Estimated reply rate increases by +28% over the current average.
Time saved per month
1.8hours
106 min saved
Saved time value
€12
per month
Estimated reply rate with Vokso
83%
vs ~55% your industry average
Better visibility on Google
A high reply rate signals consistent activity to Google's algorithm, a direct ranking factor in local search. Businesses that reply quickly appear more often in the Local Pack (the top 3 Maps results).
Unresolved negative reviews can cost you the business
With 6 negatives estimated per month, you can lose up to 180 potential customers. Each negative review is read by 30 people on average.
Replies generated in real time, across all industries
Teodora M.
Aurora Dental Clinic
“Dr. Ionescu explained everything step by step. Coming back gladly!”
Radu C.
Brașov Auto Service
“45-min wait without any explanation.”
Anca P.
Restaurant Floreasca
“Good food, but prices have gone up noticeably.”
Mihai D.
Salon Beleza
“Cristina is the best stylist in town, no question.”
Ioana S.
Petrescu Law Office
“Professionalism and empathy. Recommend without reserve.”
Teodora M.
Aurora Dental Clinic
“Dr. Ionescu explained everything step by step. Coming back gladly!”
Radu C.
Brașov Auto Service
“45-min wait without any explanation.”
Anca P.
Restaurant Floreasca
“Good food, but prices have gone up noticeably.”
Mihai D.
Salon Beleza
“Cristina is the best stylist in town, no question.”
Ioana S.
Petrescu Law Office
“Professionalism and empathy. Recommend without reserve.”
Andrei V.
Gym FitCore
“Good equipment, but locker rooms are tight.”
Larisa B.
Vila Prahova Hotel
“The mountain-view room exceeded expectations.”
Bogdan T.
Pizza Napoli Iași
“The dough is authentic. Faster delivery than promised.”
Elena F.
Salvia Pharmacy
“Extremely kind and knowledgeable staff.”
Vlad N.
Nextar Real Estate
“The apartment looked nothing like the photos.”
Andrei V.
Gym FitCore
“Good equipment, but locker rooms are tight.”
Larisa B.
Vila Prahova Hotel
“The mountain-view room exceeded expectations.”
Bogdan T.
Pizza Napoli Iași
“The dough is authentic. Faster delivery than promised.”
Elena F.
Salvia Pharmacy
“Extremely kind and knowledgeable staff.”
Vlad N.
Nextar Real Estate
“The apartment looked nothing like the photos.”
What customers say
Real owners. Real results.
Reviews come in Friday night, Saturday lunch, exactly when your hands are in the dough. I used to leave replies for Monday morning and by then it was too late. Now Vokso handles them automatically and only pings me when I really need to step in. Most importantly, the replies sound like me, not like a template.
Andrei Bolovan
Manager, CRAFT Restaurant
I do everything myself. Bookings, clients, social media, and reviews. I used to reply when I could, sometimes after 3 to 4 days. Since I started using Vokso, every client gets a reply the same day. I explained exactly how we talk to our clients and you can feel that in the generated text. It doesn't sound like a robot.
Diana Fulger
Owner, Studio30 Bronze
Parents leave reviews after games, sometimes after tense situations. Before, I didn't know how to reply without sounding defensive. Vokso catches the right tone, professional but warm, and only alerts me when something is sensitive. I gained back time and, honestly, peace of mind.
Jan Viorel Nicola
President, Milan Academy Craiova
Simple pricing
Start free, scale as you grow
No credit card for the trial. Cancel anytime.
Starter
- 3 locations
- 300 AI replies/month
- Brand Voice
- Basic analytics
- Everything in Free
Agency
- Unlimited locations
- White-label (coming)
- Multi-client (coming)
- Extra integrations (coming)
- Everything in Growth
No credit card for trial · Cancel anytime · Prices in EUR + VAT
Frequently asked questions
Everything you want to know before you start
How many reviews did you leave unanswered this week?
Setup in 5 minutes. First AI reply in less than an hour.
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