Google review replies without leaving the front desk
AI replies in the guest's language and your hotel's voice. Negatives trigger alerts, the rest go out on their own after your set delay.
14-day trial. Card required, NOT charged. Setup in 5 minutes. Cancel anytime at no cost.
Impeccable guesthouse. Clean room, breakfast with local farm products, the view rises straight onto the mountain. We'll definitely come back in autumn.
Ioana P.
Thank you, Ioana! We're glad you enjoyed the local breakfast. Most of what we serve comes straight from the surroundings. Come back in autumn for the golden forest view.
Mihaela, Stejaru Guesthouse
For small and mid-size hotels and guesthouses
The daily reality you already know
Vokso is built around the situations you actually live through.
Peak season fills reviews faster than you can reply
July and August, the front desk is on the barricades. Reviews pile up and replies go out 5 days later, when the guest has already forgotten you.
Recurring complaints can't be ignored
Hot water came slowly, weak Wi-Fi on the 3rd floor, full parking. Identical replies show you're not actually reading the reviews.
Your average rating changes bookings
A drop from 4.6 to 4.3 means fewer direct bookings. Good replies lift the average, no reply pulls it down.
Two real examples, in your business voice
The positive one goes out on its own after 2 hours (or whatever delay you set). The negative one waits for your approval.
Impeccable guesthouse. Clean room, breakfast with local farm products, the view rises straight onto the mountain. We'll definitely come back in autumn.
Ioana P.
Thank you, Ioana! We're glad you enjoyed the local breakfast. Most of what we serve comes straight from the surroundings. Come back in autumn for the golden forest view.
Mihaela, Stejaru Guesthouse
The room was clean but the bathroom wall is so thin we could hear everything. The front desk couldn't move us.
Călin S.
We're sorry, Călin. The guesthouse has only 8 rooms and sometimes all are booked, which limits our relocation options. We're noting the soundproofing feedback for the next refresh. If you come back, we'll reserve the 2nd-floor room for you, which is better insulated.
Mihaela, Stejaru Guesthouse
What you get with Vokso
Auto-reply in the guest's language
Review in English gets a reply in English, German in German. Your voice stays consistent.
Recurring complaints, specific replies
AI doesn't repeat the same reply to 5 hot water complaints. Each reply addresses the context.
GDPR-aware
We never confirm the visit explicitly, never mention guest personal data beyond first name.
Frequently asked questions
Specific to your business.
Vokso works for other industries too
Not your field? See how it adapts to each one.
Connect Google Business. First AI reply in 10 minutes.
Connect Google Business Profile once. Vokso handles the rest.
Get started14-day trial. Card required, NOT charged during trial. Cancel anytime at no cost.