Honest resources, no fluff
Vokso Knowledge Centre
Guides, articles and tutorials about Google reviews, online reputation and local marketing. Written for business owners, not specialists.
Filtered results(3)
ArticleGoogle Reviews & GBP
Why did my Google review disappear: causes and solutions
You have 30 Google reviews Monday morning. Tuesday afternoon there are 28. Nothing changed at the business, but 2 reviews disappeared.
Andrei Bolovan·8 Jun 2026·5 min read
ArticleGoogle Reviews & GBP
How to get more Google reviews from real customers
The biggest mistake local businesses make is waiting passively for reviews. "Happy customers will leave reviews on their own," many owners say. The reality is different.
Andrei Bolovan·14 May 2026·8 min read
ArticleGoogle Reviews & GBP
How to respond to a negative Google review without being defensive
A negative review with 1 or 2 stars shows up in the morning and ruins your day. The instinct is to defend yourself, explain, or in the worst case, ignore it. None of those actually helps.
Andrei Bolovan·11 May 2026·8 min read