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Vokso Knowledge Centre
Guides, articles and tutorials about Google reviews, online reputation and local marketing. Written for business owners, not specialists.
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ArticleReputation Management
Monitoring reviews across multiple platforms: setup and processes
For a local business with presence on multiple platforms, review monitoring quickly becomes a half-time job. You check Google Monday morning, Facebook Wednesday, TripAdvisor Friday. Notifications come on different emails. Responses sound inconsistent because you write them at…
Andrei Bolovan·22 Jun 2026·5 min read
ArticleReputation Management
How to recover from a series of consecutive negative reviews
All businesses receive negative reviews at some point. That's normal. But when 3, 4, or 5 negative reviews come in a week, the situation fundamentally changes.
Andrei Bolovan·21 May 2026·7 min read